2 min read
What are room beacons & why should you care?
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind...
2 min read
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind...
6 min read
The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New York Times reported that staffing...
4 min read
Whenever someone talks about the challenge of change, I hear David Bowie in my head. “Ch-ch-ch-ch-changes….” The second line of that song turns out...
1 min read
New Ebook! There has been an exodus of people from hospitality, particularly from hotel work and housekeeping. Hotels are finding it difficult to...
2 min read
As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID era, this requires...
2 min read
The cost of labor is a hotel's single largest variable cost. How you manage your staff can increase or decrease those costs, so your operations...
2 min read
New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response...
2 min read
Hotels rely on people. On the employees who maintain them and the guests who stay at them. This industry is one that is contingent on the happiness...
2 min read
Occupational Safety and Health Act Compliance Following the passing of the Occupational Safety and Health Act of 1970, Congress created the...
3 min read
Labor expense is a costly affair for the hospitality industry, accounting for a large chunk of the total operating costs. Hotel owners and managers...