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The WrkSpot Blog

Technology

2 min read

WrkSpot Users' Top 5 Features

As a relatively new WrkSpot employee, and a marketer, some of my first questions were, “What do our users love about Wrkspot?” “What do people really value?” The best way to find out is to ask actual customers. So we did. Based on customer feedback, here...

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2 min read

What are room beacons & why should you care?

Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind me that I’m out of milk. That’s a thing that could behave differently if it were “smart” and connected,...

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6 min read

Keeping Employees...and Keeping Them Engaged

The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New York Times reported that staffing levels for hospitality businesses continue to be 10% below pre-pandemic levels and people in our industry are...

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1 min read

Ebook - The Ultimate Guide to Overcoming Hotel Staffing Challenges

New Ebook! There has been an exodus of people from hospitality, particularly from hotel work and housekeeping. Hotels are finding it difficult to fill positions, with a heavy burden landing on general managers. Many managers make do with small teams that...

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2 min read

Best Practices for Avoiding Compliance Headaches and Costs

As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID era, this requires strict adherence to an ever-increasing array of regulatory compliance and legal requirements, on top of...

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2 min read

Implementing Smart Technology to Enhance Security and Minimize Risk

New safety standards are being enacted across the hospitality industry. Legislation is expanding at the local, state, and federal levels in response to escalating situations that endanger guests, hotel staff, and the general public. Hotels are responding...

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3 min read

WrkOperate: Hospitality industry buckles up to provide a 'contact-less' experience

Services that made minimal human contact with humans existed even in the pre-pandemic era. But the importance and need for these services were understood after experiencing the COVID era. This period was revolutionary and transformative for not just one...

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2 min read

Adapting to low occupancy in hotels

The coronavirus pandemic has left the hospitality industry in shambles with more than 5,000 hotels closing down in the U.S. alone in March and April. According to the fact sheet by the American Hotel and Lodging Association (AHLA), this is the biggest...

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3 min read

Labor Compliance: Technology to the Rescue

Labor expense is a costly affair for the hospitality industry, accounting for a large chunk of the total operating costs. Hotel owners and managers need to consider all aspects that contribute to or affect the needs of their labor. Changes in labor laws...

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3 min read

Implementing Americans with Disabilities Act (ADA) in hotel operations

An article in the New York Law Journal speaks of the Seyfarth Report for 2019, the findings of which state that yet another year created a record for ADA Title III lawsuits. The ADA Title III prohibits disability-based discrimination in places of public...

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