2 min read
Liz Polk Lynch: Apr, 26, 2022
As a relatively new WrkSpot employee, and a marketer, some of my first questions were, “What do our users love about Wrkspot?” “What do people really value?” The best way to find out is to ask actual customers. So we did. Based on customer feedback,...
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Liz Polk Lynch: Mar, 28, 2022
When I finished college, I was at a bit of a loss. I knew what I wanted to do, but the thought of moving to a large city and actually looking for a job, especially during a recession, was daunting. So I took advantage of a student visa extension and...
2 min read
Liz Polk Lynch: Mar, 14, 2022
Let’s start with IoT, the Internet of Things. In my mind, IoT is still firmly connected with the idea that my refrigerator will talk to me and remind me that I’m out of milk. That’s a thing that could behave differently if it were “smart” and connected,...
6 min read
Liz Polk Lynch: Feb, 28, 2022
The news continues to be full of The Great Resignation, and we all feel it. As recently as last week, the New York Times reported that staffing levels for hospitality businesses continue to be 10% below pre-pandemic levels and people in our industry are...
2 min read
Steve Cook: Feb, 14, 2022
It’s Valentine's Day. The day we celebrate our loved ones. Our mates. Our significant others. Today is an opportunity to reflect on what makes a great union between two things. My wife and I, for example, are different in many ways… she doesn’t like...
1 min read
Liz Polk Lynch: Feb, 04, 2022
You’ve probably noticed a different look on the WrkSpot blog. WrkSpot.com looks a little different too. After some discussion, debate, thought, and more debate, we’ve changed our logo.
4 min read
Liz Polk Lynch: Jan, 18, 2022
Whenever someone talks about the challenge of change, I hear David Bowie in my head. “Ch-ch-ch-ch-changes….” The second line of that song turns out to be “turn to face the strange.” I rarely hear song lyrics correctly, so this was news to me, but it...
1 min read
WrkSpot: Jan, 03, 2022
New Ebook! There has been an exodus of people from hospitality, particularly from hotel work and housekeeping. Hotels are finding it difficult to fill positions, with a heavy burden landing on general managers. Many managers make do with small teams that...
2 min read
WrkSpot: Dec, 13, 2021
As a hotel manager, you must ensure the safety of your guests, employees, and the general public. In the COVID and post-COVID era, this requires strict adherence to an ever-increasing array of regulatory compliance and legal requirements, on top of...
2 min read
WrkSpot: Dec, 06, 2021
The cost of labor is a hotel's single largest variable cost. How you manage your staff can increase or decrease those costs, so your operations management directly positively (or negatively) affects your margins. To complicate matters, COVID has...