Scattered operations, a poor communication network, and non-compliance can cost your business significantly. Using a single platform to manage all operational tasks reduces inefficient administration, miscommunication, security risks, and task duplication. See how WrkSpot’s hotel management software features do it all for you!
Many hospitality institutions coordinate hotel management functions through multiple, separate software solutions and manual paper-based methods. But what if you could have all the hotel management software features you need in a single platform?
You can manage and connect your people, processes, and properties in a single integrated and automated hub. This speeds up and improves communication, increases productivity, reduces manual, error-prone tasks, and minimizes miscommunication. You’ll inevitably boost your bottom line as well.
WrkSpot Hospitality Management Software turns your scattered hotel management solutions into a streamlined workflow. Let’s explore how WrkSpot’s hotel management software features will transform your operations.
Daily Task Scheduler
It takes smoothly coordinating multiple departments and functions for hospitality establishments to run a successful operation. From reservations, payments, and check-ins to housekeeping, room allocation, maintenance, and property management, your teams need to keep track of a vast range of tasks simultaneously.
To maintain a steady flow of work operations and maximize productivity, all employees must be clear on their work hours and responsibilities.
WrkSpot’s daily task scheduler enables you to manage everything from staff schedules and employee availability to labor costs. You can assign rooms and specific tasks across housekeepers and then track real-time room status, job completion, and inspection pass rates.
Every employee knows what they need to get done. In addition, managers can easily assign emergency tasks on demand to relevant staff members for immediate action.
WrkSpot’s hotel management software also features easy-to-use templates, saving you much time. Users can copy and adjust schedules from week to week with just a click. Moreover, the app lets managers notify employees of new shift schedules.
In addition, managers gain insight into task progress and work quality to identify and deal with employee attendance issues quickly. As a result, hotels can digitize daily tasks in any department and track completion and productivity metrics.
Budgeting and Forecasting
With labor shortages and rising labor costs, your hotel management software features must help you budget effectively. WrkSpot’s budgeting and forecasting tool is the answer—it helps managers understand exactly how labor costs affect their bottom line.
With automated tracking and measurement (that doesn’t require your time and effort), you gain insight into what your labor investment delivers. Managers create a labor budget, which then populates the scheduling feature. This ensures the scheduled amount is within budget.
Managers can review the budgeted vs. scheduled vs. worked figures when evaluating labor expenses. These insights are incredibly valuable to fully leverage your existing teams, continue selling at 100% occupancy, and maximize your profits.
Cloud-Based End-To-End Operations
Although hotel work requires most employees to be on-site, employing a cloud-based software solution should still be a priority.
WrkSpot’s cloud-based platform allows seamless integration across different property locations. It also enhances communication and productivity and improves data safety and security.
Cloud services offer automatic updates and improved backup solutions, which means your operations suffer less downtime. If your computer system crashes or is subject to physical property damage, your business’s data remains securely backed up.
In addition, the solution is cost-effective and enables you to easily and quickly scale to fit your requirements. As your operations grow, you can expand your options to match your establishment’s newest needs.
Two other stand-out benefits of cloud-based software are improved collaboration and mobile access. Effectively manage your teams from anywhere nationwide and gain insights into on-site operations anytime, day or night. You can also access information, files, and documents from any Internet-connected device, even off-site.
Business Intelligence Tools
Hotel management software features have evolved significantly with digital advancements. For instance, WrkSpot integrates business intelligence into your software suite functionality to help you accelerate and improve decision-making.
Since analytics is central to effective strategy formulation, WrkSpot automates your operations metrics and presents them in visually appealing dashboards. This enables you to make data-driven decisions and accurate forecasts without spending days gathering data and compiling reports.
With real-time budget and compliance insights, data visualizations, and on-demand reports, you can pinpoint business inefficiencies, determine market trends, and identify new revenue potentials.
WrkSpot also allows you to share these insights easily with other decision-makers, whether you’re meeting on-site or virtually.
Human Resource Tools
WrkSpot’s hotel management software features don’t only simplify staff management; they also promote employee engagement.
Empower your team at any level with videos, quizzes, and training materials accessible via mobile app. By providing ongoing education, you allow your team to grow.
With improved skills and knowledge, your workforce will work more efficiently and offer guests better service. Facilitating career development is also a morale booster and a significant draw for recruits.
What’s more, enabling employees to train from anywhere at any time on their mobile devices is also highly beneficial when updating standard operating procedures (SOPs), implementing new safety protocols, or launching new services.
WrkSpot also streamlines employee onboarding, documentation, labor compliance, and document signing. Employees can quickly submit and sign necessary paperwork from anywhere at any time on the app. This reduces delays and ensures all the necessary departments have access to documentation on demand. There’s no need to wait for email requests or hard copies.
Cross-Team Communication
Your operation hinges on effective communication. Team members must relay customer requests with precision and urgency. The front desk staff needs to know when rooms are ready. Most importantly, no details can be left out during shift transitions.
WrkSpot enables secure communication between your teams. Chat functions can include your entire staff, dedicated groups, or individuals. This fosters accountability, eliminates miscommunication, and ensures no one misses a message.
In addition, team members can get immediate replies to questions, which facilitates teamwork both in and between departments.
WrkSpot’s chat feature also solves a significant communication challenge—language barriers. You can chat in your preferred language, and recipients can receive the communications in theirs. This minimizes misunderstandings and frustration while allowing employees to work together cohesively.
Location Detection
WrkSpot’s hotel management software features don’t stop with administrative and communication functions. The robust solution includes developing a virtual map of your establishment with live room-level location tracking. This enables managers to locate employees at any time during their shifts.
The map displayed in WrkSpot only includes staff members on the clock. This feature is highly beneficial to improving the guest experience. You can instantly see which housekeeper or maintenance member is closest to fulfilling a guest request.
For example, you may have a room requesting extra towels. Traditionally, the front desk would have to find someone in housekeeping and relay the request. The employee would then need to fetch additional clean towels and make their way to the other side of the hotel to deliver them. With location detection, you can instantly see who’s near the room and have the towels delivered within minutes.
In addition, stored data can verify employee whereabouts in the event that an employee is accused of theft. In a worst-case scenario, live location detection lets you know where every employee is during an emergency.
Panic and Safety Solutions
With new safety and panic button laws for hotels, it’s essential to implement a robust hotel security solution. Hotel safety software often comes as a standalone platform.
Implementing and managing it effectively requires more of your (already limited) time and money. Not so with WrkSpot. The all-in-one software solution for hotels ensures compliance and offers a comprehensive panic response feature.
With a single tap of their wearable device, employees can notify team members if they’re in personal danger or alert them of a general emergency. Location tracking shows responders exactly where the incident is taking place and will follow the user if they move to a new area during the incident.
In addition, WrkSpot assists during evacuation-level emergencies by marking the closest exits on the map and sending employee location alerts.
Transform Your Operations With Cutting-Edge Hotel Management Software Features
The hotel industry is fast-paced and demanding. It requires juggling a multitude of operations simultaneously. And as if that wasn’t enough pressure, your guests expect personalized, efficient, and high-quality service, too.
Scattered operations, a poor communication network, and non-compliance can cost your business significantly. There’s only one way to manage complex and diverse hotel processes effectively: an integrated hotel management software solution.
Using a single platform to manage all operational tasks reduces inefficient administration, miscommunication, security risks, and task duplication. You save countless work hours and money, and your guests receive high-quality service.
The longer you wait to transition away from disconnected and costly hotel software, the further you fall behind in an industry that waits for no one. As a leading smart hospitality software solution, WrkSpot is here to streamline your operations and advance your profits. Book a free demo with our friendly team today. We’re as passionate about making your business a success as you are.
WrkSpot: Jun, 01, 2023
WrkSpot